{"id":569,"date":"2020-08-06T21:01:26","date_gmt":"2020-08-06T21:01:26","guid":{"rendered":"http:\/\/sniplyio.wpengine.com\/?p=569"},"modified":"2021-06-25T00:05:35","modified_gmt":"2021-06-25T00:05:35","slug":"how-to-engage-your-competitors-social-media-followers","status":"publish","type":"post","link":"https:\/\/sniply.io\/blog\/how-to-engage-your-competitors-social-media-followers\/","title":{"rendered":"How to Analyze Competitors’ Social Media and Engage Their Followers"},"content":{"rendered":"\n

There are a number of reasons why a marketer might want to know how to analyze their competitors’ social media. Chiefly among them of course, is to attempt to engage their followers and grow your own follower base. The issue is, social media behaviors aren\u2019t the most predictable. Our customers can\u2019t always be served exactly what they want to see in their news feeds, essentially because their minds look for very different things from one moment to another. Before getting started talking about your competitors’ social media strategy, one thing that\u2019s relevant to be mentioned is this: while stealing implies that at least one party is going to be disadvantaged when it comes to social media, people\u2019s interests can be merged into a consistent message from similar brands. This is why stealing<\/em> your competitors\u2019 social media audience with the help of social media competitor analysis tools is actually a win-win situation.<\/p>\n\n\n\n

\"how<\/figure><\/div>\n\n\n\n

How to Identify and Analyze Competitors with Social Media Authority<\/h2>\n\n\n\n

Yeah, it\u2019s easy in theory to follow and spy on your competitors’ social media activity. But if your market share isn\u2019t clearly divided between competitors, it\u2019s going to be a tough job identifying them properly. Using your competitors\u2019 fan base to improve your social media exposure takes a lot of steps \u2013 but it\u2019s all worth it in the end.<\/p>\n\n\n\n

During this phase of your social media competitor analysis, Google is your best friend. Identify your most successful social media competitors (if you don\u2019t already know them) \u2013 search Google for a specific keyword in your niche.<\/p>\n\n\n\n

\"social<\/figure><\/div>\n\n\n\n

Let\u2019s take a look at the dog food industry. While there are 5 big competitors in the industry of dog food advising<\/em>, only two of these are hugely popular on Twitter, while the third has 45k followers, being somewhere in the middle.<\/p>\n\n\n\n

There\u2019s a lot at stake when it comes to your competitors\u2019 social media followers \u2013 aside from the content and the posting schedule, there\u2019s the tone these companies use to engage their audience. It\u2019s the experience they\u2019ve got that\u2019s the most difficult for you to surpass. Part of this burden is because of word of mouth, part of it because of the very personal style your competitors have.<\/p>\n\n\n\n

I\u2019m aware that statistics don\u2019t always apply. With this in mind, it is crucial to be informed of the tendencies of social media users to effectively craft a competitive analysis for social media. 71% of the people<\/a> experiencing a quick and effective brand response on social media are more likely to recommend it to others. On the other hand, 42% of the customers on social media expect an answer within an hour<\/a>.<\/p>\n\n\n\n

What we learn from here is that we don\u2019t only have to be very prompt, but we must be helpful and friendly as well. The stalking part of your social media competitor analysis may not be very pretty, but it\u2019s important not to skip this research step if you want to spot exactly what it is that people like.<\/p>\n\n\n\n

Taking Advantage of Competitors’ Guest Posts<\/h2>\n\n\n\n

Let\u2019s suppose you\u2019ve followed the first step to begin your social media competitor analysis. You\u2019re well on your way to understanding how to analyze competitors\u2019 social media presence. You\u2019ve got the first critical step down, you now know who your social media competitors are and where to find them. It\u2019s still not enough. Actually, it is only the beginning. Following whomever seems to be performing extraordinarily is crucial, but don\u2019t stop here.<\/p>\n\n\n\n

When it comes to brand interaction, what molds people\u2019s experiences on social media is how satisfied their needs are when in contact with your brand. Most of the social media shares come from on-page blog posts. Try slinking in there \u2013 see what your competitors write about in their social media marketing content. If the difference in visibility is consistent enough that they don\u2019t think of you as a threat, accepting a guest post on a pertinent topic shouldn\u2019t be a problem.<\/p>\n\n\n\n

Don\u2019t give your competitors the impression that you\u2019re trying to steal their audience. Rather, be genuinely interested in satisfying an organic need. Approach a topic that your competitors and their followers would all be interested in reading. Document it thoroughly.<\/em><\/strong><\/p>\n\n\n\n

For instance, in the example with the dog food, Petco has 169k Twitter followers. If you\u2019re Petsmart (165k Twitter followers) they\u2019re less likely to accept a guest post from you, as you\u2019re their main competitor. But if you manage to find someone popular in your industry who needs your expertise as a complementary point of view, guest posting is a great resource for reaching out to new people.<\/p>\n\n\n\n

Instead, after reading your guest post, my thoughts should be somewhere around the idea that \u2018here\u2019s this cool guy whose posts I\u2019ve been missing. Who is he? I\u2019d like to see more of that<\/em>\u2019.<\/p>\n\n\n\n

Finding Your Competitors’ Guest Posts<\/h2>\n\n\n\n

Who doesn\u2019t like a nice travel blog? They\u2019re most inspiring. From packing your luggage in the most compact ways possible to exploring the wonders of lost civilization and best casinos to go to while you\u2019re in Las Vegas, there\u2019s not much you won\u2019t find on a travel blog.<\/p>\n\n\n\n

Suppose I\u2019m Atlas Obscura<\/a>, a travel blog. I do have a fine social media engagement rate, but considering the area I write in \u2013 which is highly permissive \u2013 I could be doing much better. For instance, MatadorNetwork<\/a> has more readers than I do. Their project is a little bigger than mine, and maybe monitoring them closely will give me some insight on what I could improve. As the difference between our performance isn\u2019t that significant, I am one of their main competitors \u2013 so it\u2019s my duty to be informed.<\/p>\n\n\n\n

I looked for the editorial team of Matador Network on their site, to see who is a constant writer on the blog. There I found Genevive Northup.<\/p>\n\n\n\n

\"Analysis<\/figure><\/div>\n\n\n\n

Then, I searched for her on one of the best social media competitor monitoring tools, Brand Mentions<\/a>, and the mentions returned for the past month led me to a site that accepts guest posts.<\/p>\n\n\n\n

\"Competitor<\/figure><\/div>\n\n\n\n

Finding Wall Street International<\/a>, I decided to go through her guest post and see what it was about. I found that the author shared a personal traveling experience and the lead photo of the post is a personal one, of her husband\u2019s. The writing style is somewhat similar \u2013 with a powerful personal touch. So now I know what kind of articles the editorial team of this magazine appreciates.<\/p>\n\n\n\n

\"Competitor<\/figure><\/div>\n\n\n\n

I can contact the editorial team whenever I\u2019ve got a text written on one of my recent travel experiences. Theoretically, they would have no reason to say no to my proposition.<\/p>\n\n\n\n

Also, this way I can make sure that whoever saw my competitor\u2019s article about trekking in the Arctic Circle has the chance to run into my own writings on social media.<\/p>\n\n\n\n

Capitalizing on Your Guest Posts<\/h2>\n\n\n\n

I believe that most of the people who click on something interesting on their social media feeds don\u2019t pay attention to the source, but to the title and the picture. At least most of the time.<\/em><\/strong><\/p>\n\n\n\n

Of course, this brings a lot of extra responsibilities when trying to promote your content \u2013 in order to be remembered you have to be remarkable. Constantly and consistently remarkable. It\u2019s not an easy job, but it does pay off.<\/p>\n\n\n\n

When talking about promoting your content, a tool that you may find very useful is Sniply<\/a>. What it does is enable you to display a link and call to action on any other webpage that you share. This might be a very useful promoting tool, not to mention its main big advantage: Sniply drives traffic back to your website<\/a> from the links you share on social media.<\/p>\n\n\n\n

From the exhausted mothers who always look astonishing, to the teachers who never seem to get mad at their students repeating mistakes, we all have our little secrets that keep us going. In this industry, guest posting is one of those secrets.<\/p>\n\n\n\n

Twitter Competitor Analysis Tools<\/h2>\n\n\n\n

It\u2019s even harder, since Twitter took out their on-page counter, to keep up with your competitors and their social media performance. Luckily, there are some Twitter comparison analysis tools that can help you see what your competitors are doing on social media without being pretentious or too tech-oriented. They\u2019re user friendly websites that don\u2019t require a lot of social media monitoring expertise, yet they provide essential data that\u2019s already put in perspective, ready for you to use.<\/p>\n\n\n\n

The difference between Atlas Obscura and Matador Network isn\u2019t that big compared to their overall performance. However, me being Atlas Obscura<\/em>, I decided that I may have a thing or two to learn from closely monitoring the social media performance of this direct competitor.<\/p>\n\n\n\n

\"Twitter<\/figure><\/div>\n\n\n\n

So here\u2019s what I find at a first glance: the number of tweets per day, which is a little over 27 (while I only have approximately 24); the user mentions per tweet is 0.29% compared to my own 0.05% per tweet, which shows that they\u2019ve got a higher social media engagement rate in terms of user interaction with their posts.<\/p>\n\n\n\n

And here\u2019s where a strange phenomenon happens. I\u2019ve got a rate of 83% retweets to my posts, while Matador Network has 76% and 84% favorites, while they\u2019ve only got 81%. And what\u2019s perhaps even more surprising is that I\u2019ve got a 14% retweet rate, my competitor only scores 1%. As you\u2019ll see in the screenshot below, Twitonomy<\/a> offered me all the information I needed at a first glance \u2013 enough to form an opinion on where my competitor is performing a little better.<\/p>\n\n\n\n

This does give me an idea on what\u2019s happening \u2013 my followers, fewer <\/em><\/strong>though <\/em><\/strong>they are, seem to be more engaged with the content I provide<\/em><\/strong>. D<\/em><\/strong>espite the fact that I post <\/em><\/strong>fewer tweets per day on average<\/em><\/strong> and <\/em><\/strong>fewer <\/em><\/strong>hashtags are involved.<\/em><\/strong><\/p>\n\n\n\n

\"Twitonomy<\/figure><\/div>\n\n\n\n

Taking a second look at this first chart, I realize that whatever social media strategy I may be borrowing<\/em> is inspired by what Matador Network does, it\u2019s not going to be meant to increase loyalty. On the contrary, it\u2019s meant to reach more new people while trying to maintain the work I\u2019ve been doing so far \u2013 it\u2019s the strategy that brought me here, after all.<\/p>\n\n\n\n

Another set of data that I may find useful concerns the user interaction \u2013 what are the most retweeted posts? What about the ones most replied to? Which hashtags work better?<\/p>\n\n\n\n

Answering these questions can show me where I stand compared to this site\u2019s performance.<\/p>\n\n\n\n

\"spy<\/figure><\/div>\n\n\n\n

The most retweeted tweets give me a sense of what\u2019s prone to be popular \u2013 what people like, what they identify themselves with, those specific things that manage to move them. And when it comes to traveling, it\u2019s not easy to bring something new and remarkable (and I don\u2019t even have to be Atlas Obscura to know this).<\/p>\n\n\n\n

Knowing what people most commented on allows you to give them tricks and advice as a reply to their comments on your competitor\u2019s social media page. If it\u2019s done properly, this strategy raises the attention and gains lots of followers \u2013 especially if you decide to reply to a popular comment. However, it\u2019s crucial not to mention your brand, so that you can sound like a proper expert, not like a cheap advertiser looking for attention.<\/p>\n\n\n\n

\"Competitor<\/figure><\/div>\n\n\n\n

Often, when you\u2019re looking for something original and on the button, what you need in fact is no more than a glimpse of what is currently working. But, however engaged we are in our mission, it\u2019s relevant to remember that very much like planning, pragmatism is something a business needs from day 0 in order to succeed. This is why I found particularly relevant the hours of the day and the days of the week when the Tweets are posted along with the hours when the engagement rates are better.<\/p>\n\n\n\n

\"competitors<\/figure><\/div>\n\n\n\n

It\u2019s really useful to have a tool like this to tell you when your competitors are active on social media \u2013 because when they\u2019re not, it\u2019s your time to shine. And then steal their thunder and conquer the world. Or at least shine. If you make it a strategy \u2013 which first of all implies consistency and constant activity \u2013 this can be the very source of your social media success.<\/p>\n\n\n\n

Spying the Twitter performance of your competitors is one of your best leads, especially if you know how to interpret the results you\u2019re given.<\/p>\n\n\n\n

Monitoring Competitor Facebook Pages<\/h2>\n\n\n\n

Keeping up with your competitors’ social media strategy is a full-time job (also literally). Fanpage Karma<\/a> is the tool that I\u2019m using to make this short social media analysis, allowing me to have a lot of powerful insight on what I should be doing instead of posting randomly and hoping for the best.<\/p>\n\n\n\n

For instance, knowing that I (Atlas Obscura) only have 200k Facebook page likes and Matador Network has almost 700k. It\u2019s time to begin closely monitoring my competitor’s Facebook page and see where my strategies can be similar to theirs and where I should try being complementary instead. It seems that unlike our performance on Twitter \u2013 where the difference is smaller \u2013 there\u2019s room to get much better on Facebook.<\/p>\n\n\n\n

Let\u2019s start with the last thing we talked about when referring to Twitter \u2013 when to post. What I find from here is that the Matador Network Facebook page isn\u2019t quite active during Saturdays \u2013 which suits me the most, since I decided that it\u2019s an appropriate day to be active on Twitter, too. But unlike Twitter, I know that my own Facebook subscribers aren\u2019t active on Saturdays \u2013 so I can actually adapt Matador Network\u2019s strategy to my needs.<\/p>\n\n\n\n

However, knowing that people, in general, tend to be less active on social media during the weekends, I won\u2019t exaggerate \u2013 just post cool travel insights every now and then to make people\u2019s weekends more fun.<\/em><\/strong><\/p>\n\n\n\n

\"Competitor<\/figure><\/div>\n\n\n\n

Given that on Facebook the difference between me and my competitor is significant, I could try their social media strategy \u2013 maybe even copy their posting schedule.<\/p>\n\n\n\n

Matador Network doesn\u2019t only have more Facebook fans, it also has a great engagement rate. So let\u2019s figure out why.<\/p>\n\n\n\n

\"Competitor<\/figure><\/div>\n\n\n\n

According to their content, most of their posts include links and none of them are simple statuses, as shown in the engagement matrix. Also, most of the links have pictures \u2013 which means that visuals can be exploited on social media as well. This gives me enough perspective to start improving my page\u2019s Facebook performance based on my competitors’ social media strategy.<\/p>\n\n\n\n

\"Competitor<\/figure><\/div>\n\n\n\n

While in terms of absolute numbers I have approximately one-third of their number of fans, the market share situation is dramatically better for my competitors, as shown in the graph below. Fortunately, on the previous point I got insight into what they do better and how to improve my social media performance.<\/p>\n\n\n\n

This position, however, is relative as it doesn\u2019t show that my weekly growth is approximately one third compared to Matador Network\u2019s. This means that whatever I\u2019ve been doing in terms of posting during the following week isn\u2019t bad at all and what I should focus on is a way of growing this exponentially.<\/p>\n\n\n\n

\"Competitor<\/figure><\/div>\n\n\n\n

Generally, Twitter and Facebook behaviors are different from one another, even when we\u2019re talking about the same users \u2013 their reactions to whichever types of content differs depending on what they\u2019re accustomed to. It would be significantly harder to engage an active follower on Facebook without any pictures featuring your links because it\u2019s a different way of behaving than the one I\u2019m used to being exposed to.<\/p>\n\n\n\n

Conclusion<\/h2>\n\n\n\n

The biggest trick social media can pull is to leave you under the impression that it\u2019s not to be taken into account. Don\u2019t fall into that trap. Instead, take it seriously. It\u2019s not even reducible to a means of content amplification \u2013 it\u2019s way more than this. Being active and relevant on social media is almost as important as being relevant in your niche; these two often are converged. <\/p>\n\n\n\n

Learn how to analyze competitors’ social media and take it seriously. Today, you\u2019re only as relevant as your content \u2013 and it\u2019s impossible to maintain relevance when your content doesn\u2019t reach an audience. Not settling for an average social media performance is, unlike just a few years back, a prerequisite for anyone out there who wants to be taken seriously online.
<\/p>\n\n\n\n

\n\n\n\n

<\/p>\n\n\n\n

About the Author (Guest Blogger)<\/h3>\n\n\n\n

Razvan Gavrilas, Founder & Chief Architect, cognitiveSEO & BrandMentions<\/strong><\/p>\n\n\n\n

\"Razvan<\/figure><\/div>\n\n\n\n


Razvan Gavrilas is the Founder & Chief Architect of cognitiveSEO & BrandMentions, tools to help you monitor, research and improve your digital marketing. Razvan has over 15 years of internet marketing experience and has improved the digital marketing strategy for both small businesses and large enterprises.<\/p>\n","protected":false},"excerpt":{"rendered":"

There are a number of reasons why a marketer might want to know how to analyze their competitors’ social media. Chiefly among them of course, is to attempt to engage their followers and grow your own follower base. The issue is, social media behaviors aren\u2019t the most predictable. Our customers can\u2019t always be served exactly […]<\/p>\n","protected":false},"author":1,"featured_media":570,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[10],"tags":[],"class_list":["post-569","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-growth-marketing"],"acf":[],"yoast_head":"\nHow to Analyze Competitors\u2019 Social Media and Engage Their Followers<\/title>\n<meta name=\"description\" content=\"Here we discuss how to analyze competitor\u2019s social media presence and subsequently engage their followers. 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